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FMCG · Case study

Fast, consistent credit decisions

Streamlined credit-limit management — supporting sales without adding risk.

The challenge

Requests for a current credit limit and applications to increase or decrease it required manual gathering of financial data and waited a long time for a decision.

What we did

The solution in practice

A robot automatically retrieves up-to-date client and history data, enriches the case and passes it for decision — handling both simple enquiries and limit-change applications.

Business benefits

  • Faster credit decisions
  • Stronger sales support without added risk
  • Automated financial-data retrieval
  • Uniform rules across all markets

Impact on results

  • Faster client onboarding and revenue
  • Bad-debt risk under control
  • Shorter credit-decision time
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