Automated P2P query handling

Invoice copies, statuses and statements delivered instantly — around the clock.

The challenge

Teams and suppliers flooded the finance team with repetitive requests: invoice copies, payment status, account statements. That tied up people and created backlogs.

What we did

The solution in practice

A robot receives the query, finds the needed document or information and sends the answer back to the user — automatically and without interruption, 24/7.

Business benefits

Instant answers to common queries
An end to repetitive manual work
A service available 24/7
Smaller backlog in finance teams

Impact on results

Higher productivity
Lower cost per query
Happier users and suppliers

UiPath 24/7 mode SAP · ServiceNow

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